One of the best books I have ever read is “First Break All the Rules” by Marcus Buckingham and Curt Coffman, which made the New York Times best seller list for 93 weeks.
The book is a result of observations based on Gallup organization interviews of over one million employees and 80,000 managers in leading organizations over a period of 25 years. The result: 12 compelling strategies that the best managers and leaders use to create winning corporations that have sustainable success over a long period of time.
These twelve questions can be used as a baseline to assess your employees’ satisfaction in the business, to help you identify gaps in leadership, and to provide a roadmap to build a winning team.
Without giving away all of the book’s secrets, the first few questions, while seeming to be basic, really pinpoint classic flaws in many businesses:
1) Do I [the employee] know what is expected of me at work?
2) Do I have the materials and equipment I need to do my work right?
3) At work, do I have the opportunity to do what I do best every day?
The above questions lead managers to provide solutions that are not rocket science:
– ensure clear job expectations
– provide employees with the proper resources
– slot the right people into the right job (capitalize on each employee’s strengths)
Have a read, use these 12 questions periodically in your business to survey your leadership progress… you’ll find great tools to build a winning corporation!
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